{"id":2298,"date":"2026-09-24T15:27:21","date_gmt":"2026-09-24T19:27:21","guid":{"rendered":"https:\/\/advisor.wellington-altus.ca\/klugeadvisorygroup\/?p=2298"},"modified":"2026-09-24T15:27:22","modified_gmt":"2026-09-24T19:27:22","slug":"how-to-protect-your-email-from-fraud-in-canada-and-why-it-matters-more-than-your-investment-account","status":"publish","type":"post","link":"https:\/\/advisor.wellington-altus.ca\/klugeadvisorygroup\/how-to-protect-your-email-from-fraud-in-canada-and-why-it-matters-more-than-your-investment-account\/","title":{"rendered":"How to Protect Your Email from Fraud in Canada (And Why It Matters More Than Your Investment Account)"},"content":{"rendered":"<p>Most people protect their investment accounts. Few protect their inbox with the same stringency.<\/p>\n<p>At Kluge Wealth Advisory Group, we have the privilege of working with approximately 130 successful families. On average<span style=\"color: #ff0000\">,<\/span> one of those clients has their email compromised every month or two.\u00a0 That works out to roughly 5% to 10% of our clients \u201cgetting hacked\u201d every year.<\/p>\n<p>These are not careless people. These are business owners, senior professionals, and executives in Calgary who manage complex financial lives.<\/p>\n<p>&nbsp;<\/p>\n<h3>Why is email such a high-value target for financial fraud in Canada?<\/h3>\n<p>Email is a high-value fraud target because it combines personal data, financial information, and built-in credibility. At the same time, email accounts feel mundane. Most of us have had the same one for over a decade and that familiarity is exactly why fraudsters love them.<\/p>\n<p>A compromised inbox contains travel plans, legal documents, tax information, and financial correspondence. More than that, it gives the fraudster something a fake account cannot: credibility. When an email arrives from your actual address, the recipient has no obvious reason to be suspicious. That combination of personal data and the veil of legitimacy makes email the key that opens every other door.<\/p>\n<p>According to the Canadian Anti-Fraud Centre&#8217;s 2024 Annual Report, Canadians reported $647 million in fraud losses in 2024. The CAFC estimates that only 5% to 10% of victims report, which means the real number is likely many times higher. Spear phishing and business email compromise alone accounted for $67.5 million in reported losses.<\/p>\n<p>&nbsp;<\/p>\n<h3>What protects your email account in Canada?<\/h3>\n<p>Practices to protect your email account in Canada include multi-factor authentication, strong password hygiene, and skepticism about urgency.<\/p>\n<p><strong>1 &#8211; Multi-factor authentication<\/strong><\/p>\n<p>When you log in, a second verification<span style=\"color: #ff0000\">,<\/span> such as a code sent to your phone or a prompt in an authentication app is required. If a fraudster obtains your password and attempts to sign in, multi-factor authentication blocks the attempt and alerts you at the same time. Not only does it prevent the breach<span style=\"color: #ff0000\">,<\/span> it tells you one is being attempted, which is valuable information.<\/p>\n<p>Use it wherever possible.<\/p>\n<p><strong>2 &#8211; Password hygiene<\/strong><\/p>\n<p>Do not reuse passwords and do not use variations of the same password across accounts. A fraudster who gets into one account will try the same password on your other accounts<span style=\"color: #ff0000\">,<\/span> including banking, brokerage, benefits portal, and airline loyalty programs.<\/p>\n<p>The strongest passwords are randomly generated by Google, Microsoft, Apple, or a dedicated security application. These passwords are random strings of letters, numbers and symbols that are nearly impossible to crack.<\/p>\n<p><strong>3 &#8211; Skepticism about urgency<\/strong><\/p>\n<p>Legitimate financial institutions do not create urgency in emails, text messages, or voicemails. There is no such thing as a financial emergency that must be resolved via a link in a text or email. If you receive anything that creates a sense of urgency around money<span style=\"color: #ff0000\">, <\/span>the best thing is to delete it and contact the institution directly. For example, log into your banking app and call from the secure line inside it.<\/p>\n<p>&nbsp;<\/p>\n<h3>What should you do if you think your email has been compromised?<\/h3>\n<ul>\n<li>Act immediately to cut off access.<\/li>\n<li>Change the password and enable multi-factor authentication if it is not already active.<\/li>\n<li>It is very important to check forwarding rules and app connections.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>How do you check if a fraudster has set up silent forwarding on your email?<\/h3>\n<p>Fraudsters often set up forwarding rules to redirect copies of every incoming message to an external address or grant themselves access to apps. Often, fraudsters will monitor your correspondence for weeks or months and gather information on your travel plans, relationships, habits<span style=\"color: #ff0000\">,<\/span> and financial circumstances.<\/p>\n<p>You will not see forwarding rules unless you specifically go into your account settings and check. If there is one takeaway from this article it is to check your forwarding settings RIGHT NOW!<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Email security is not something most wealth managers talk about<span style=\"color: #ff0000\">,<\/span> but it shows up in our Wealth Road Map process because protecting what you have built goes beyond asset allocation. Fraud, cybersecurity, and the risks that sit outside the investment account are part of the full picture and they belong in the conversation.<\/p>\n<p>If you want to understand what a Wealth Road Map looks like for your situation, or if anything in this post raised a question you want to talk through, please reach out. That is exactly the kind of conversation we are built for.<\/p>\n<p>&nbsp;<\/p>\n<p><em>Conrad Kluge CFA, CFP\u00ae, Senior Wealth Advisor, Senior Portfolio Manager, leads the Kluge Wealth Advisory Group and is a financial advisor at Wellington-Altus Private Wealth, working with high-net-worth families in Calgary, Alberta. This post is for informational purposes only and does not constitute investment advice. Please consult with a qualified financial professional regarding your specific situation.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most people protect their investment accounts. Few protect their inbox with the same stringency. At Kluge Wealth Advisory Group, we have the privilege of working with approximately 130 successful families. On average, one of those clients has their email compromised every month or two.\u00a0 That works out to roughly 5% to 10% of our clients [&hellip;]<\/p>\n","protected":false},"author":144,"featured_media":1429,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"2normal","footnotes":""},"categories":[1],"tags":[],"class_list":["post-2298","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-market-insights"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Protect Your Email from Fraud in Canada (And Why It Matters More Than Your Investment Account) - Kluge Wealth Advisory Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/advisor.wellington-altus.ca\/klugeadvisorygroup\/how-to-protect-your-email-from-fraud-in-canada-and-why-it-matters-more-than-your-investment-account\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Protect Your Email from Fraud in Canada (And Why It Matters More Than Your Investment Account) - Kluge Wealth Advisory Group\" \/>\n<meta property=\"og:description\" content=\"Most people protect their investment accounts. 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