{"id":212,"date":"2019-10-21T12:16:06","date_gmt":"2019-10-21T12:16:06","guid":{"rendered":"https:\/\/advisor.wellington-altus.ca\/trivestwealthcounsel-1\/?page_id=212"},"modified":"2022-01-05T18:31:37","modified_gmt":"2022-01-05T18:31:37","slug":"compliance-policies","status":"publish","type":"page","link":"https:\/\/advisor.wellington-altus.ca\/trivestwealthcounsel\/compliance-policies\/","title":{"rendered":"Compliance Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"212\" class=\"elementor elementor-212\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4fbeee92 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"4fbeee92\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4044cd7f\" data-id=\"4044cd7f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-84f336e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"84f336e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2af17409\" data-id=\"2af17409\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73240113 elementor-widget elementor-widget-heading\" data-id=\"73240113\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Compliance Policies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2bd9d94c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2bd9d94c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-786ac47a\" data-id=\"786ac47a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d1ad9a0 elementor-widget elementor-widget-heading\" data-id=\"7d1ad9a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COMPLAINT POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-205b6d76 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"205b6d76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-53ff3e3d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"53ff3e3d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-447fd57d\" data-id=\"447fd57d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12c8a171 elementor-widget elementor-widget-text-editor\" data-id=\"12c8a171\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Wellington-Altus Private Counsel Inc. (\u201cWAPC\u201d) is dedicated to providing exceptional service to our clients. In the event, however, that you have a complaint about our services, please contact the Designated Complaints Officer by mail, email or our toll-free phone number:<\/p><p>Wellington-Altus Private Wealth Inc.<br \/>201 Portage Avenue, 25th Floor<br \/>Winnipeg, Manitoba, R3B 3K6<br \/>Attention: Designated Complaints Officer<\/p><p>Toll-free Phone: <a href=\"http:\/\/Tel:+1-888-315-8729\" data-wplink-url-error=\"true\">888.315.8729<\/a><br \/>Email: <a href=\"mailto:dco@wprivate.ca\">dco@wprivate.ca<\/a><\/p><p>The below procedure will be followed in the event a client complaint is received. While you are encouraged to put any complaints in writing, all complaints, whether written or verbal, are governed by this policy. The Designated Complaints Officer is responsible for reviewing and responding to complaints.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7621cfb1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7621cfb1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1724e725\" data-id=\"1724e725\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b8dab23 elementor-widget elementor-widget-heading\" data-id=\"4b8dab23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ACKNOWLEDGMENT AND CLARIFICATION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ab1c889 elementor-widget elementor-widget-text-editor\" data-id=\"7ab1c889\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Upon receipt of the complaint, written acknowledgement of the complaint will be sent to you as soon as possible, typically within 5 business days of the complaint being received.<\/p><p>For each complaint, the following information is needed:<\/p><ol><li>your name and contact information;<\/li><li>what security or services\u00a0 are the subject of the complaint;<\/li><li>the name of the person who is the subject of the complaint;<\/li><li>the date of the complaint; and<\/li><li>what resolution you are seeking (e.g., refund, an apology, account correction etc.)<\/li><\/ol><p>We may ask you to provide clarification or more information to help us resolve your complaint. Any complaint that alleges theft, misappropriation of funds, securities or forgery shall be immediately reported to the applicable securities commissions or regulators.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7429f560 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7429f560\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-718aa50d\" data-id=\"718aa50d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aaf2348 elementor-widget elementor-widget-heading\" data-id=\"aaf2348\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">REVIEW AND RESPONSE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26b044b0 elementor-widget elementor-widget-text-editor\" data-id=\"26b044b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your complaint will be reviewed and responded to as soon as we are able, typically, within 90 days of receipt. Should further time be required due to exceptional circumstances this will be relayed to you in writing, along with an expected timeframe for response. The final response will include a summary of the complaint and the reasons for WAPC\u2019s decision.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3164aaef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3164aaef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9cc4f8d\" data-id=\"9cc4f8d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33c6e41c elementor-widget elementor-widget-heading\" data-id=\"33c6e41c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">IF YOU ARE NOT SATISFIED WITH OUR DECISION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21d97a27 elementor-widget elementor-widget-text-editor\" data-id=\"21d97a27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Should the complaint not be resolved to your satisfaction, you may proceed to file a complaint with OBSI. You have the right to use OBSI\u2019s service if:<\/p><ul><li>your complaint relates to a trading or advising activity of our firm or by one of our representatives;<\/li><li>you brought your complaint to us within 6 years from the time that you first knew, or ought to have known, about the event that caused the complaint; and<\/li><li>you file your complaint with OBSI according to the applicable time limits which are as follows:<br \/><br \/><ul><li>If we do not provide you with our decision within 90 days, you can take your complaint to OBSI any time after the 90-day period has ended;<\/li><li>If you are not satisfied with our decision, you have up to 180 days after we provide you with our decision to take your complaint to OBSI.<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a4a4b5b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a4a4b5b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-254fbac\" data-id=\"254fbac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cc35109 elementor-widget elementor-widget-heading\" data-id=\"cc35109\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LEGAL DOCUMENTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ce057a elementor-widget elementor-widget-text-editor\" data-id=\"3ce057a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For the purpose of transparency, we offer the following disclosure document:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b566f68 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b566f68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/advisor.wellington-altus.ca\/trivestwealth\/wp-content\/uploads\/sites\/62\/2021\/03\/WAPC-Relationship-Disclosure-Document-March-2021-FINAL.pdf\" target=\"_blank\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-pdf\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Wellington-Altus Private Counsel Inc. Relationship Disclosure Document<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a3cc965 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a3cc965\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ce85d3c\" data-id=\"ce85d3c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-551fad5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"551fad5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3627ccb elementor-widget elementor-widget-heading\" data-id=\"3627ccb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">BUSINESS CONTINUITY PLAN<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b5eb0dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b5eb0dd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a0556b0\" data-id=\"a0556b0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ff304b elementor-widget elementor-widget-heading\" data-id=\"4ff304b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PURPOSE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a863a08 elementor-widget elementor-widget-text-editor\" data-id=\"a863a08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The purpose of our Business Continuity Plan (\u201cBCP\u201d) is to allow Wellington-Altus Private Counsel Inc. (\u201cWAPC\u201d) to mitigate, respond to, and recover from a range of potential disasters or disruptions which may impact our ability to provide services to our clients.<\/p><p>The BCP is a document which lays out a plan to allow WAPC to continue to provide service to our clients in the face of adverse, non-standard circumstances.<\/p><p>The BCP has been determined based on WAPC\u2019s size, the risks we face, and the nature of our operations. It may need to be expanded or amended as business circumstances change. The BCP should be regularly tested, updated and assessed for effectiveness.<\/p><p>Developing and maintaining a written BCP is also a requirement of the securities commissions for firms registered as Portfolio Manager.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4e82def elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4e82def\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d8c78e2\" data-id=\"d8c78e2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e11336e elementor-widget elementor-widget-heading\" data-id=\"e11336e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">KEY ELEMENTS <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-522716d elementor-widget elementor-widget-text-editor\" data-id=\"522716d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe key elements of this BCP include:\n<ol>\n \t<li>Identification of the impact of a range of potential disasters or disruptions on:<\/li>\n<\/ol>\n<ul>\n \t<li style=\"list-style-type: none;\">\n<ul>\n \t<li>key business functions;<\/li>\n \t<li>employees;<\/li>\n \t<li>premises;<\/li>\n \t<li>systems;<\/li>\n \t<li>records;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"2\">\n \t<li>Procedures to mitigate, respond to, and recover from a potential disaster or disruption;<\/li>\n \t<li>Communication within WAPC, with key service providers, and with clients;<\/li>\n \t<li>Processes for the \u201cback-up\u201d of key [firm] records;<\/li>\n \t<li>Alternate site(s) for the resumption of operations;<\/li>\n \t<li>Assessment of the adequacy of WAPC\u2019s outside service providers used for key functions;<\/li>\n \t<li>Plans for updating, and testing the effectiveness of the BCP.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-986bfaa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"986bfaa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-64dbe25\" data-id=\"64dbe25\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3afe5b8 elementor-widget elementor-widget-heading\" data-id=\"3afe5b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FIRM INFORMATION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a41a29f elementor-widget elementor-widget-text-editor\" data-id=\"a41a29f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Summary Business Description<\/strong><\/p><p>WAPC is a Canadian based investment management firm that works primarily with high net worth families providing risk-managed investment oversight, review and asset allocation.<\/p><p>The firm&#8217;s Family Office Investment Program (FOIP) includes investment audit and review, centralized custody and reporting, institutional level investment due diligence, manager search and selection and the use of Passive, Active, Private and Risk-Managed strategies.<\/p><p><strong>Critical Business Processes &amp; Procedures<\/strong><\/p><p>Given the nature of WAPC\u2019s business as described above, the critical issues in servicing clients are:<\/p><ol><li>Maintaining our relationship with our clients, including maintaining communication channels to allow clients to reach WAPC and WAPC to reach clients.<\/li><li>Maintaining our ability to manage our clients\u2019 portfolios, including, where required, the ability to buy and sell securities for our clients. This is WAPC\u2019s primary service obligation to our clients at all times.<\/li><\/ol><p>Our BCP focuses on maintaining and recovering our ability to provide these services in a timely manner as our top priority. Other aspects of WAPC\u2019s operations are less critical and time sensitive.<\/p><p>We believe that the maintenance of appropriate communication channels (see \u201cCommunication Channels\u201d) allows WAPC to maintain our relationship with clients.<\/p><p>As outlined in \u201cCritical Service Providers\u201d, however, the key responsibility for WAPC in this area is the maintenance of access and connectivity to service providers, systems and applications. We believe that the maintenance of appropriate communication channels will allow WAPC to fulfill these obligations.<\/p><p><strong>Primary BCP Contacts<\/strong><\/p><p>Contact information for the BCP Team, as well as all other WAPC members, should be reviewed and updated regularly.<\/p><p><em><strong>1.1.1 BCP Ownership <\/strong><\/em><br \/>Responsibility for implementation of the BCP, WAPC \u2019s ability to provide service to clients and maintenance of operations rests the Chief Operating Officer (COO).<\/p><p>Ownership of the BCP specifically shall belong to the COO. The COO will be responsible for reviewing, revising and updating the BCP as necessary.<\/p><p><strong>1.1.2 BCP Team<\/strong><\/p><p><strong>BCP Lead<\/strong><\/p><p>As above, the COO shall be designated the BCP Lead. In addition to the duties associated with ownership of the BCP, the BCP Lead shall initiate all response plans, unless he is incapacitated or otherwise unable to do so.<\/p><p><strong>BCP Support<\/strong><\/p><p>All other members of WAPC shall act as BCP Support in the event of an Adverse Event occurring. They will provide support and services as directed by the BCP Lead.<\/p><p><strong>Third-Party Service Providers<\/strong><\/p><p>The third-party services used by WAPC have been separated into two categories, critical and non-critical, based on the potential effect suffered due to a loss of service. A list of third-party providers and relevant contact information shall be maintained.<\/p><p><em><strong>1.1.3 Critical Service Providers<\/strong><\/em><\/p><p>These services, if affected, present potential issues concerning client data and the effective everyday functioning of the firm. A loss of these services cannot be immediately replaced.<\/p><p>In determining what constitutes a \u201ccritical service provider\u201d, WAPC considers degree of reliance (both number of services provided and the importance of those services), availability of alternatives, speed of access to alternatives, and most importantly, magnitude of the potential negative impact during an Adverse Event if the relationship is disrupted. Based on these criteria, WAPC\u2019s service providers which warrants the designation as a critical service provider are:<\/p><p>Fidelity Clearing Canada ULC \u2013 is a carrying broker and provides execution, clearing, custody and back-office support services to Canadian brokerages and portfolio management firms.<\/p><p>National Bank Independent Network \u2013 is a carrying broker and provides execution, clearing, custody and back-office support services to Canadian brokerages and portfolio management firms.<\/p><p>Ndex Systems \u2013 supports WAPC\u2019s Portfolio Management, Customer Relationship Management, Securities Management, Trade Order Management, Compliance, Fee Management, Operations and Reporting.<\/p><p>SS&amp;C Advent \u2013 supports WAPC\u2019s Portfolio Management, Customer Relationship Management, Securities Management, Trade Order Management, Compliance, Fee Management, Operations and Reporting.<\/p><p>SGGG Fund Services Inc. \u2013 provides fund valuation and recordkeeping.<\/p><p><em><strong>1.1.4 Non-Critical Service Providers<\/strong><\/em><\/p><p>While a loss of service would create an inconvenience in the firm\u2019s activities, these services do not pose a threat to client information and confidentiality. Should one of these services become unavailable to WAPC, it can be readily replaced by another service provider with minimal impact on the firm. Non-critical service providers are:<\/p><p>Telephone \/ Internet \u2013 Shaw Communications<\/p><p><strong>Office Structure<\/strong><\/p><p><em><strong>1.1.5 Physical Location<\/strong><\/em><\/p><p>WAPC\u2019s head office is located at: 201 Portage Avenue 25<sup>th<\/sup> Floor, Winnipeg, MB R3B 3K6.<\/p><p>Key contacts for access to the building, and updates on the status of the building, building safety, building utilities and building services and systems during an Adverse Event are found in Schedule A to this Appendix.<\/p><p><strong>1.1.6 Alternate Sites <\/strong><br \/>During an Adverse Event in which access to our primary location was unavailable, the principals of WAPC would work from their respective home offices.<\/p><p>Each home office is equipped with necessary computer equipment and peripherals, and telephone and high-speed internet access.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f49d381 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f49d381\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ad68c7\" data-id=\"7ad68c7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c0aadc9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c0aadc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2d51e1 elementor-widget elementor-widget-heading\" data-id=\"b2d51e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RESPONDING TO A DISRUPTION EVENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c1056b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c1056b2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fca6d11\" data-id=\"fca6d11\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7857ba8 elementor-widget elementor-widget-heading\" data-id=\"7857ba8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Adverse Events <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df4b26b elementor-widget elementor-widget-text-editor\" data-id=\"df4b26b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For purposes of this BCP, we have characterized the range of potential disasters and disruptions, collectively, as \u201cAdverse Events\u201d.<\/p><p><em><strong>1.1.7 Impact of Adverse Events<\/strong> <\/em><\/p><p>WAPC must plan for various types of events. The Adverse Events have been separated into three categories based on their impact on WAPC\u2019s operation. They are:<\/p><ol><li>Internal: Affecting only WAPC e.g. failure of our computer or phone system, or incapacitation of an employee;<\/li><li>Local: Affecting the building or block. e.g. a fire or attack on our building; and<\/li><li>Broad: Affecting critical infrastructure over a wide area. e.g. power outage or collapse of entire phone network.<\/li><\/ol><p>By their nature, the Broad Adverse Events create a greater impact, as not just primary, but alternate sites and communication channels may be impacted. As well, the operations of key service providers and others we do business with may also be impacted.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-47fa0c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"47fa0c2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31770a5\" data-id=\"31770a5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2767d6a elementor-widget elementor-widget-heading\" data-id=\"2767d6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Invocation of the BCP<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c853ef elementor-widget elementor-widget-text-editor\" data-id=\"6c853ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The BCP shall be consulted and put into operation upon the occurrence of any of the above adverse events, being internal, local or broad, or upon any of the above critical business process and procedures being affected.<\/p><p>Upon an Adverse Event occurring, the COO shall make the determination of what actions are required. Each Adverse Event is going to involve a unique set of circumstances, so the response must be tailored to each. See Schedule A to this Appendix for a general response plan to Internal, Local and Broad Adverse Events.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e9a4a84 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e9a4a84\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-363638f\" data-id=\"363638f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e4fe08 elementor-widget elementor-widget-heading\" data-id=\"9e4fe08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Communication Channels<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56a585f elementor-widget elementor-widget-text-editor\" data-id=\"56a585f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our primary communications channels serving our primary location are telephone, cell phone (phoning and texting) and internet (email) access.<\/p><p>All telephone calls to the primary contacts are twinned to their WAPC business phone and cell phone. In addition, all voice messages left on the business phone line are forwarded to the individual\u2019s email account.<\/p><p>WAPC\u2019s phone message system is not physically resident in our office, meaning that messages left by clients or service providers on our primary phone numbers can be accessed remotely by voice-message and email. The message greeting heard by callers can be changed remotely, allowing us to customize the message to the circumstances of the Adverse Event, and pass on pertinent alternative contact information to clients, service providers, or other callers.<\/p><p>Primary email accounts can be accessed remotely through a third-party service provider allowing us to receive and send email communications to and from our primary accounts from any location where internet access is available.<\/p><p>If an event affects normal business operations, the principals shall determine to what extent communication needs to be provided. This may be limited to each other if the event is relatively minor, or made broadly to all employees, clients and other related parties in the event of a major disruption. Communication will be made via email and\/or phone as appropriate in the circumstances. This notification shall be sent as soon as reasonably possible and outline the circumstances of the situation, the changes being made and the effect on the firm. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-154941e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"154941e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e7231db\" data-id=\"e7231db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad057ab elementor-widget elementor-widget-heading\" data-id=\"ad057ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Back-Up of Records<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-963397b elementor-widget elementor-widget-text-editor\" data-id=\"963397b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>WAPC\u2019s office documents are hosted by secured file servers &amp; are included with Wellington-Altus Private Wealth Inc.\u2019s backup and disaster recovery plan with secure replication to offsite datacenters. These files would include trade records, fund correspondence, and fund reports. Backups can be utilized for WAPC\u2019s operations at alternate locations and can also be used to recover from an Adverse Event and repopulate files and records at the primary location if they are lost or damaged.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42b16c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42b16c6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-49eab78\" data-id=\"49eab78\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-613816d elementor-widget elementor-widget-heading\" data-id=\"613816d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cybersecurity<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cbc7c8 elementor-widget elementor-widget-text-editor\" data-id=\"6cbc7c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Cyber Crime is defined as \u201ca harmful activity, executed by one group through computers, information technology systems and\/or the internet targeting the computers, information technology infrastructure and internet presence of another entity\u201d.<\/p><p>To manage the risks of a cyber-threat or cyber-crime, WAPC should be aware of these risks and take appropriate protective and security measures necessary to safeguard both WAPC and its clients. WAPC will:<\/p><ol><li>Educate staff on the importance of, and their role in, ensuring the security of WAPC\u2019s and client information and computer security;<\/li><li>Follow guidance and best practices from industry associations and recognized information security organizations;<\/li><li>As appropriate, conduct regular third party vulnerability and security tests and assessments; and<\/li><li>Perform ongoing review of the adequacy of existing systems, such as its internal controls and risk management systems.<\/li><\/ol><p>WAPC\u2019s cybersecurity policies and procedures are outlined in detail in our Policy and Procedures manual. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3123236 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3123236\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-67e76ec\" data-id=\"67e76ec\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c28c032 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c28c032\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa5baa1 elementor-widget elementor-widget-heading\" data-id=\"aa5baa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">MAINTENANCE OF BCP<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e45114 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e45114\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6efa04b\" data-id=\"6efa04b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c842177 elementor-widget elementor-widget-heading\" data-id=\"c842177\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Testing of BCP Effectiveness<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b3f3bd elementor-widget elementor-widget-text-editor\" data-id=\"4b3f3bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our primary means for testing the effectiveness of the BCP are occasions when the principals of WAPC are traveling or working remotely from our alternate locations. During these periods, we continue with full operations of WAPC and full provision of services to our clients. Because these \u201ctests\u201d occur in real time, with real systems and real operations (as opposed to simulations), we believe that they represent robust tests of the internal components of WAPC\u2019s BCP and the capabilities of WAPC\u2019s alternate sites and alternate communication channels. These testing opportunities occur several times during the year.<\/p><p>Each time a test is performed, the individual(s) performing the test will document the test, including the date, details and results of the test. Upon conclusion, the results will be reported to the principals for review and analysis. Changes will then be developed and implemented as necessary.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ed2bdc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1ed2bdc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cca9933\" data-id=\"cca9933\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b310f5 elementor-widget elementor-widget-heading\" data-id=\"7b310f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Review and Assessment of the BCP<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dadc37 elementor-widget elementor-widget-text-editor\" data-id=\"0dadc37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>On an annual basis, the BCP will be reviewed for accuracy, completeness, and practicality of implementation. Whereas the testing of the BCP in the previous section is a \u201chands-on\u201d exercise in the functionality of the BCP, the annual review will be a theoretical assessment aimed at ensuring that the scope of the BCP is adequate and envisions the potential range and impact of various threats to the normal operations of WAPC.<\/p><p>As the owner of the BCP, the COO will review and assess the BCP. This process will involve evaluating the effectiveness of the BCP, including the testing reports as above, logging the deficiencies and updating as necessary.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dd8c81c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd8c81c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b20f012\" data-id=\"b20f012\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8eef1fc elementor-widget elementor-widget-heading\" data-id=\"8eef1fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Updates to the BCP<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afdcd72 elementor-widget elementor-widget-text-editor\" data-id=\"afdcd72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The BCP will be updated:<\/p><ol><li>At any point when our testing of the BCP uncovers deficiencies<\/li><li>At any point when there is a material change to WAPC\u2019s operations, key service providers, location, or information pertaining to the primary BCP contacts<\/li><li>At any point when our annual review and assessment of the BCP exposes missing or weak elements in our existing BCP. <\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-065c513 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"065c513\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bc1f11e\" data-id=\"bc1f11e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a5064e3 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a5064e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f2806e elementor-widget elementor-widget-heading\" data-id=\"6f2806e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SCHEDULE A: ADVERSE EVENT RESPONSE PLAN<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0a7ed37 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0a7ed37\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-437ca5e\" data-id=\"437ca5e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b706d37 elementor-widget elementor-widget-text-editor\" data-id=\"b706d37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The response plan implemented will generally follow the same format regardless of whether it is an Internal, Local or Broad event, although the specific steps and actions taken will vary. In each Event, the following plan should be followed:<\/p><ol><li>Notify the Response Team Lead. The Response Team Lead will then implement this Plan.<\/li><li>Determine what steps are necessary to respond. This may include:<\/li><\/ol><ul><li style=\"list-style-type: none;\"><ul><li>An initial communication to other Response Team members, certain work groups or the entire firm, as applicable.<\/li><li>Whether alternate work locations are necessary to be activated.<\/li><li>An estimation of the duration of the event and what can be done to fix rectify the Event and restore operations.<\/li><li>Whether the Event affects clients immediately and to what extent. Communication may need to be prioritized.<\/li><li>Contacting external parties for information or guidance, such as a third-party service provider or legal or compliance counsel.<\/li><\/ul><\/li><\/ul><ol start=\"3\"><li>Send communication to other firm employees. This may be via communication trees, a firm-wide email or other means as appropriate. The communication should include a description of the Event and steps to take.<\/li><li>Send communication to clients.<\/li><li>Send communication to other service providers, regulators and any other relevant party as necessary.<\/li><li>Invoke measures to rectify the problem, as able.<\/li><li>Once business operations have been restored to normal, send a follow-up communication to employees, clients, service providers, regulators and any other party previously given notice.<\/li><li>Review the Event, assess the actions taken and determine whether changes can be implemented to avoid or reduce the effect of the incident in the future.<\/li><\/ol><ul><li style=\"list-style-type: none;\">\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0110f78 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0110f78\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3458c74\" data-id=\"3458c74\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-714c028 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"714c028\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfb2913 elementor-widget elementor-widget-heading\" data-id=\"dfb2913\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">NATIONAL INSTRUMENT 24-101 TRADE MATCHING AND SETTLEMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c4115c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c4115c8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cecf396\" data-id=\"cecf396\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94f682b elementor-widget elementor-widget-heading\" data-id=\"94f682b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TRADE-MATCHING STATEMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3f37c4 elementor-widget elementor-widget-text-editor\" data-id=\"d3f37c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>To: All trade-matching parties providing trade orders to, acting on behalf of, or executing a trade with WELLINGTON-ALTUS PRIVATE COUNSEL INC.<\/strong><\/p><p>This Trade-Matching Statement is being provided in accordance with National Instrument 24-101 Institutional Trade Matching and Settlement and Companion Policy 24-101CP (the \u201cNational Instrument\u201d). It applies to all trades that are subject to the National Instrument.<\/p><p>We confirm that we have established, maintain and enforce policies and procedures designed to achieve matching in accordance with the National Instrument.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Compliance Policies COMPLAINT POLICY Wellington-Altus Private Counsel Inc. (\u201cWAPC\u201d) is dedicated to providing exceptional service to our clients. In the event, however, that you have a complaint about our services, please contact the Designated Complaints Officer by mail, email or our toll-free phone number: Wellington-Altus Private Wealth Inc.201 Portage Avenue, 25th FloorWinnipeg, Manitoba, R3B 3K6Attention: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-212","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/advisor.wellington-altus.ca\/trivestwealthcounsel\/wp-json\/wp\/v2\/pages\/212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/advisor.wellington-altus.ca\/trivestwealthcounsel\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/advisor.wellington-altus.ca\/trivestwealthcounsel\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/advisor.wellington-altus.ca\/trivestwealthcounsel\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/advisor.wellington-altus.ca\/trivestwealthcounsel\/wp-json\/wp\/v2\/comments?post=212"}],"version-history":[{"count":3,"href":"https:\/\/advisor.wellington-altus.ca\/trivestwealthcounsel\/wp-json\/wp\/v2\/pages\/212\/revisions"}],"predecessor-version":[{"id":486,"href":"https:\/\/advisor.wellington-altus.ca\/trivestwealthcounsel\/wp-json\/wp\/v2\/pages\/212\/revisions\/486"}],"wp:attachment":[{"href":"https:\/\/advisor.wellington-altus.ca\/trivestwealthcounsel\/wp-json\/wp\/v2\/media?parent=212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}